Mental Workload - PDF Viewer

Notes

## Bibliographic Reference

Hancock, G.M., Longo, L., Young, M.S. & Hancock, P.A. (2021). Mental workload. In G. Salvendy & W. Karwowski (Eds.), *Handbook of Human Factors and Ergonomics* (5th ed., Chapter 7, pp. 203-226). John Wiley & Sons.

## BibTeX

```bibtex
@incollection{hancock2021mentalworkload,
  author = {Hancock, G.M. and Longo, L. and Young, M.S. and Hancock, P.A.},
  title = {Mental Workload},
  booktitle = {Handbook of Human Factors and Ergonomics},
  editor = {Salvendy, Gavriel and Karwowski, Waldemar},
  publisher = {John Wiley \& Sons},
  year = {2021},
  edition = {5th},
  chapter = {7},
  pages = {203--226},
  doi = {10.1002/9781119636113.ch7}
}
```

## Summary

Comprehensive chapter on mental workload covering:
- Definition: MWL as operator's allocation of limited processing capacity to meet task demands
- History: Origins in WWII aviation, Cooper-Harper Scale, NASA-TLX development
- Theoretical foundations: Resource Theory (Kahneman), Multiple Resource Theory (Wickens)
- Measurement methods:
  - Primary task performance measures
  - Secondary task performance measures
  - Subjective measures (NASA-TLX, SWAT, Cooper-Harper, ISA, Bedford, RSME)
  - Physiological measures (EEG/ERPs, HRV, EMG, skin conductance)
- Computational modeling: aggregation strategies, Xie-Salvendy framework, argument-based models, machine learning
- AIDs: Associations, Insensitivities, and Dissociations between measurement types
- Future challenges: automation, underload, human-AI teaming, rapid workload transitions

## Routing Note

Primary owner: human-centered-design-kb (core HFE construct)
Cross-reference: remote-operations-kb (workload management critical for remote operators, multi-vessel supervision)
Cross-reference: eye-tracking-research-kb (physiological measures, attention allocation)

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